FAQ
Q1: Is the fan safe for children to use?
Yes, the fan is safe for children to use under adult supervision. The durable plastic construction and CE and RoHS certifications ensure safety and quality.
Q2: How do I know when the battery is fully charged?
The fan has an indicator light that will turn green when the battery is fully charged. When charging, the light will be red.
Q3: What should I do if the misting function is not working?
If the misting function is not working, check that the water tank is filled and that the nozzle is not clogged. You can clean the nozzle with a pin if necessary.
Q4: Can the fan be used outdoors?
Yes, the fan is designed for both indoor and outdoor use, making it perfect for picnics, sporting events, and other outdoor activities.
Q5: How long does it take to fully charge the battery?
It takes approximately 3 to 4 hours to fully charge the battery using the included USB cable.
Q6: What type of water should I use in the misting fan?
We recommend using distilled or purified water to prevent mineral buildup in the misting nozzle, but tap water can also be used.
Q7: Is the fan blade safe to touch?
While the fan blades are made of soft plastic and are designed to be safe, we still advise avoiding contact with the blades while the fan is operating.
Q8: How do I switch between handheld and desk fan modes?
The fan comes with a detachable base. Simply attach the base to convert it from a handheld fan to a desk fan.
Q9: What is included in the box?
The box includes the portable misting fan, a USB charging cable, a detachable base, and an instruction manual.
Q10: How much does the fan weigh?
The fan weighs approximately 200 grams, making it lightweight and portable.
Q11: Can I return the fan if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact our customer service for return instructions.
Q12: How often should I clean the fan?
We recommend cleaning the fan and misting nozzle once a month to maintain optimal performance. Simply wipe down the exterior and clean the nozzle with a cotton swab.